KingTaka's Privacy Policy — Your data, our responsibility

1Introduction

Welcome to KingTaka. We believe that the user'sPrivacy A fundamental right. This privacy policy explains how KingTaka collects, stores, and uses your personal information.

Please read this Privacy Policy carefully before using our platform. By accessing the KingTaka website or app, registering an account, or making a transaction, you are deemed to have accepted the terms of this policy.

This policy is not just a legal formality — it is our commitment to earning your trust. KingTaka operates with full transparency and never compromises on protecting your data.

2What Information We Collect

KingTaka only collects the information necessary to provide our services. Details are outlined below.

Information Collected at Registration:

• Full name (as per national ID)
• Mobile number or email address
• Date of birth
• Password (stored in encrypted form, not directly visible)

Information Collected During KYC Verification:

• Copy of National ID, Passport, or Driving License
• Selfie or Live Photo (where required)
• Proof of Address

Automatically collected information:

• IP Address & Device Type
• Browser information and operating system
• Platform Usage Patterns & Duration
• Cookies & Session Data

3Purpose of Data Use

KingTaka uses your data only for specific, legitimate purposes. We never use your information for any other purpose without your consent.

• Account Management: To create, manage, and secure your account.
• Transaction Processing: To correctly process deposits, withdrawals, and bonuses.
• Customer Support: To resolve your issues and handle complaints.
• Fraud Prevention: To take effective action against money laundering and fraud.
• Personalization: To deliver promotions and offers tailored to your preferences.
• Legal obligations: To comply with requests from relevant authorities.
• Platform Improvement: To analyze data and further improve the user experience.

4Data Sharing & Third Parties

KingTaka does not sell your personal data to third parties. However, limited sharing may occur under certain specific circumstances.

Circumstances where data may be shared:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process your transactions.
• Identity verification services: Document verification during the KYC process may be carried out with approved partners.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Cloud & Technology Providers: Trusted technology partners are used for server operations, each bound by their own privacy agreements.

5Cookie Policy

KingTaka uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

6Data Security Measures

KingTaka adheres to the highest industry standards for data protection. Our technical and organizational security measures are outlined below.

• 256-bit SSL Encryption: All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security on your account.
• Firewall & Intrusion Detection: Systems are active around the clock to prevent unauthorized access.
• Regular Security Audits: Regular testing conducted by external security specialists.
• Restricted Access: Only authorized personnel have access to sensitive information.
• Data Backup: Regular backups are taken to prevent data loss.

7Your Rights

KingTaka believes you are the true owner of your data. As such, you have important rights over your own information.

To exercise any of the rights listed above, email us at support@kingtaka.ws. We typically respond within 7 business days.

8How Long Your Data Is Retained

KingTaka does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.

• While Your Account Is Active: All data is retained for the duration of an active account.
• After account closure: Financial transaction records are retained for a minimum of 5 years in accordance with anti-money laundering laws.
• KYC Documents: Retained for up to 3 years after account closure.
• Support Conversations: Retained for up to 2 years.
• Session & Log Data: Typically deleted after 1 year.

9Children's Privacy

KingTaka's services are intended for users aged 18 and above only. We do not knowingly collect personal information from minors.

If we are notified that we hold data belonging to a minor, we will immediately delete that data and close the associated account.

If you believe your child has created an account on KingTaka, please contact us immediately at support@kingtaka.ws.

10Privacy Policy Updates

KingTaka may update this Privacy Policy from time to time. Changes may occur due to legal requirements, the addition of new services, or technological developments.

Before any significant changes, we will post a notice on the website and attempt to notify you via your registered email or SMS.

• The "Last Updated" date at the top of the page is always kept current.
• For major changes, 30 days' advance notice will be provided.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions will be provided upon request.

11Contact & Complaints

For any questions, concerns, or complaints about this privacy policy, please contact our data protection team.

• Email: support@kingtaka.ws
• Live Chat: Available 24/7 via website and app
• Typically responds within 3 minutes

We will investigate any data protection complaint and respond within 7 business days. If you are not satisfied with our resolution, you may escalate the matter to the relevant regulatory authority.